Digital Forensics and Cyber Security

Privacy Policy

Digital Forensics and Cyber Security > Privacy Policy

Last Updated: June 14, 2026
Effective Date: June 14, 2026

1. Introduction

Welcome to Greyhawk Forensics & Cybersecurity (“Greyhawk,” “we,” “us,” or “our”). We are committed to safeguarding your personal data and ensuring your privacy. This Privacy Policy governs your visit to https://greyhawkforensics.asia/ and explains how we collect, safeguard, and disclose information that results from your use of our Service.

As a premier digital forensics and cybersecurity firm based in the Philippines, we process all personal data in strict compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and other applicable data privacy laws.

Important Distinction: This policy applies primarily to information collected through our website and initial business communications. Data, digital evidence, and proprietary information acquired during the execution of our investigative, reverse engineering, or cybersecurity services are governed by strict, mutually executed Non-Disclosure Agreements (NDAs), formalized Scopes of Work (SoW), and our proprietary Jera 5.0 Chain of Custody protocols.

2. Information We Collect

We collect different types of information for various purposes to provide and improve our services to you.

2.1. Personal Information (Voluntarily Provided)

While using our website or contacting us for service inquiries, we may ask you to provide us with certain personally identifiable information (“Personal Data”). This may include, but is not limited to:

  • First name and last name
  • Email address (e.g., corporate email for business inquiries)
  • Phone number
  • Company name and job title
  • Details regarding your inquiry, legal case, or cybersecurity incident

2.2. Usage Data & Technical Information

We may also collect information on how the website is accessed and used. This technical data may include:

  • Your device’s Internet Protocol (IP) address
  • Browser type and browser version
  • The pages of our website that you visit
  • The time and date of your visit, and the time spent on those pages
  • Diagnostic data and general geographic location

3. How We Use Your Information

Greyhawk uses the collected data for the following purposes:

  • To Provide and Maintain our Service: To process your inquiries, issue proposals (such as Scopes of Work), and establish communication regarding our digital forensic and cybersecurity services.
  • To Manage Client Relationships: To manage billing, NDAs, and project coordination (handled securely by our administrative team).
  • To Improve our Website: To monitor the usage of our website and analyze technical data to enhance user experience and site security.
  • To Comply with Legal Obligations: To fulfill legal and regulatory requirements under Philippine law, or to respond to lawful requests by public authorities (e.g., a court or government agency).

4. Data Security & Storage

As a cybersecurity and digital forensics firm, the security of your data is our highest priority.

  • Website Security: We employ advanced, industry-standard security measures, including end-to-end encryption (SSL/TLS), to protect data transmitted through our website.
  • Investigative Data: Any physical hardware, firmware dumps, or digital evidence provided to us for analysis is stored in our offline, air-gapped laboratory in Quezon City. Digital evidence is hashed (SHA-256) and managed through our tamper-evident Jera 5.0 Platform to ensure absolute data integrity and chain of custody.
  • Retention: We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to resolve disputes and enforce our legal agreements.

5. Disclosure of Data

Greyhawk strictly adheres to the principle of confidentiality. We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information only under the following circumstances:

  • With Your Consent: When we have your explicit permission to do so.
  • Service Providers: We may employ trusted third-party companies to facilitate our website (e.g., hosting providers, analytics). These third parties have access to your Personal Data only to perform these tasks on our behalf and are strictly obligated not to disclose or use it for any other purpose.
  • Law Enforcement & Legal Mandates: Under certain circumstances, Greyhawk may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

6. Your Rights Under the Data Privacy Act (RA 10173)

If you are a resident of the Philippines, you have specific rights regarding your personal information under RA 10173. Greyhawk fully respects and enables the exercise of these rights:

  1. Right to be Informed: You have the right to know whether your personal data shall be, are being, or have been processed.
  2. Right to Access: You can request access to the personal data we hold about you.
  3. Right to Object: You can object to the processing of your personal data, including processing for direct marketing.
  4. Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal data from our systems.
  5. Right to Damages: You may claim compensation if you suffered damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
  6. Right to Rectification: You have the right to dispute any inaccuracy or error in your personal data and have us correct it immediately.
  7. Right to Data Portability: You have the right to obtain a copy of your data in an electronic or structured format.
  8. Right to File a Complaint: You may file a complaint with the National Privacy Commission (NPC) if you feel your personal information has been misused.

7. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in legal or regulatory obligations. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights as a data subject, or need to contact our Data Protection Officer (DPO), please contact us:

Greyhawk Forensics & Cybersecurity